Using historical reports daily, you can generate reports for a week, month, or year based on with daily roll-up data. These report do not include data for the current day, because the data is calculated only the next day. The data retention period for these reports is configurable. The maximum data retention period for these reports is 60 months.

The historical reports based on daily roll-ups available in Avaya Analytics™ are:

For more detailed information about the measures, data, and reports that Avaya Analytics™ provides, see Avaya Analytics™ Data Dictionary available from the Avaya Support website at https://support.avaya.com.

This chapter provides a summary of the historical reports that are based on daily roll-up data, such as how each reports work and the respective business usage.