Change history

Last Updated : Feb 20, 2025 |
Prolog information
Metadata
Keywords:
Issue
Date
Summary of changes
51
February 28, 2025
Added note about withdrawal of X (Twitter) messaging integration support at:
50
January 22, 2025
Metadata updates for Doc Center.
49
September 11, 2024
Added information about reasons for seeing "unknown" in historical reports at Agent Configuration.
Added information on the display of multi-segment interactions in CDR records at:
48
July 26, 2024
Updated measure definitions under dossiers based on verification against the new data dictionary.
Added the link of the new data dictionary to topics under Historical reports summary.
47
June 28, 2024
Added information about the dynamic date filter for scheduled reports at Creating a dynamic date filter for scheduled reports.
Added information about new In-Focus measures at: