The historical reports based on daily roll-ups available in Analytics for Avaya Experience Platform™ Public Cloud are:
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Agent Performance By Channel Daily
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Agent Performance Daily
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Queue Performance Daily
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Agent Not Ready By Reason Code Daily
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Agent By Queue Performance Daily
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Agent By Disposition Code Daily
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Supervisor Monitoring Summary By Channel Daily
The historical reports based on monthly roll-ups available in Analytics for Avaya Experience Platform™ Public Cloud are:
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Agent Performance By Channel Monthly
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Agent Performance Monthly
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Queue Performance Monthly
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Agent Not Ready By Reason Code Monthly
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Agent By Queue Performance Monthly
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Agent By Disposition Code Monthly
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Supervisor Monitoring Summary By Channel Monthly
