The historical reports based on interval data available in Analytics for Avaya Experience Platform™ Public Cloud are:
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Agent Login/Logout Report
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Agent Performance
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Agent Performance By Channel
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Agent Configuration
This report is not based on a specific time.
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Contact Detail
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Queue Performance
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Agent Not Ready By Reason Code
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Agent By Queue Performance
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Agent By Disposition Code
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Supervisor Monitoring Summary By Channel
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Emergency Calls
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Call Back Detail
