System Configuration

Last Updated : Dec 24, 2021 |

Using IP Office Manager, set up the following users and groups on the telephone system. As with a real customer voicemail installation, setting up the users and groups correctly before installation of voicemail is important. Voicemail is based on the mailboxes on user and hunt group names, so changing a name creates a new mailbox.

warning
  • Only perform these exercises on a test setup.

Before you begin

Ensure that you keep the IP Office configuration in its default settings.

Procedure

  1. Start IP Office Manager and set the system configuration.
  2. Edit the Users.
  3. If necessary, edit the Extensions to match the following. The settings for any other extensions are not critical.

    Extension

    User Name

    207

    Bob Rogers

    208

    Kate Smith

  4. Edit the Hunt Group settings to create the following groups:

    Group

    ID

    Type

    Members

    Reception

    300

    Sequential

    207

    Sales

    301

    Sequential

    208

    Support

    302

    Sequential

    207,208

    Accounts

    303

    Sequential

    207,208

  5. Merge the configuration changes.
  6. Make test calls to the extensions and groups to check the setup.