The Park Slot number assigned to the Campaign can be used with DSS keys. The advantage is that if the key includes a BLF lamp, the lamp is lit when campaign messages are waiting to be processed.
Procedure
In IP Office Manager, receive the telephone system configuration.
Open the Users form for Kate Smith.
To select the Button Programming tab.
Select a free DSS button, do the following:
Right-click Action.
Select Emulation > Call Park.
Right-click Action Data.
Enter the park slot number of the campaign.
Enter 5000 for our Catalogue Requests campaign.
Save the configuration back to the telephone system and reboot.
Wait until voicemail services restarts.
The DSS key on extension 208 flashes red, indicating messages in the campaigns park slot.
Press the DSS key to display the campaign name and number of messages.
Press the DSS key again to start processing those messages.
Note:
The UnPark Call function can also be used to collect the calls, but this method does not provide any visual feedback when messages are present.
