Searching recordings using the search text box

Last Updated : Dec 08, 2025 |
Prolog information
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You can use the search box at the top of the screen to search for specific recordings.
Using this search text box, you can search for a maximum of 20,000 recording files.
  1. Log on to the Web Manager interface.
  2. Click ApplicationsMedia ManagerRecording.
  3. In the search field, type the values for the following. To type more than one value, separate each value with a comma:
    • Parties.
    • Agents.
    • Owner.
    • Target.
    • Skills.
    • Call ID.
  4. Click the Search icon.
  5. The system displays all the recordings matching your search criteria.
Related links
Administering Recordings