Migration limitations

Last Updated : Jan 08, 2019 |
Prolog information
IP Office Release 11.0 and later has the following limitations while migrating Contact Recorder database to Media Manager:
  • Alarms and system configuration data such as Call storage path and SMTP Configuration are not migrated.
  • Connector passwords are not migrated. IP Office sets the password to blank during migration. Administrators must configure the Connectors after migration is complete.
  • Contact Recorder allows one media file to be archived at multiple remote locations. Since Media Manager supports only one Active Connector, it keeps the latest Connector associated with a media file.