Users can manually trigger the recording of call using a variety of methods. Through the system configuration you can configure for each user, where manually recorded calls should be stored. The default otherwise is to place the recordings in the users own voicemail mailbox.
Start IP Office Manager and load the system configuration.
On the navigation pane, click a User.
Click the Voice Recording tab.
Configure the recording settings as required:
ADDITIONAL INFORMATION:
Name
Description
Destination
Set the destination of the call recordings. The options are:
Mailbox
Store the recordings in the voicemail mailbox selected. Users can access and manage these recordings using the voicemail mailbox controls.
Voice Recording Library
Transfer the recordings to Media Manager.
Voice Recording Library Authenticated
This is a legacy setting. It operates the same as Voice Recording Library.
