You can configure Automatic Callback feature from the call appearance, Features menu, or from the favorites. You must use this feature only when a call is unanswered.
Before you begin
Ensure that your administrator enables the feature.
Procedure
Do one of the following:
To activate the Automatic Callback feature when the call is ringing and unanswered, press the AutoCbck soft key from the call appearance.
To activate the Automatic Callback feature from the Features menu, go to Main menu > Features > Automatic Callback.
To activate the Automatic Callback feature from your favorites, press the assigned favorite button directly from the phone screen.
When you end the callback call, the phone deactivates the feature automatically.