Setting up Automatic Callback

Last Updated : Jun 17, 2025 |

About this task

You can configure Automatic Callback feature from the call appearance, Features menu, or from the favorites. You must use this feature only when a call is unanswered.

Before you begin

Ensure that your administrator enables the feature.

Procedure

Do one of the following:
  • To activate the Automatic Callback feature when the call is ringing and unanswered, press the AutoCbck soft key from the call appearance.

  • To activate the Automatic Callback feature from the Features menu, go to Main menu > Features > Automatic Callback.

  • To activate the Automatic Callback feature from your favorites, press the assigned favorite button directly from the phone screen.

When you end the callback call, the phone deactivates the feature automatically.