Off-hook alert

Last Updated : Jun 10, 2021 |

When enabled by your system administrator, this feature allows your phone to send alerts to a monitoring phone when it is off the hook for a set period of time with no action on user side. The phone sends alerts in the following cases:

  • If you take the handset off the hook and do not dial any digits for a set period of time and then do not end the failed session.

  • If you take the handset off the hook, dial an incomplete or invalid phone or extension number, and do not end the failed session after a set period of time.

When the phone dials the off-hook alert destination extension, the call can be picked up and you will have a two-way talk path with the monitoring party.