Declining a call

Last Updated : Jun 10, 2021 |

About this task

You can decline an incoming call when you do not want to answer a call. The incoming call is declined depending on the Call decline policy set by your administrator. Contact your administrator to enable this feature for your extension and also to know about the Call decline policy.

Before you begin

Ensure that your administrator enables the feature.

Procedure

On the incoming call screen, press Decline soft key.

Result

The call is declined. Depending on your Call decline policy, the caller receives one of the following alert:

  • An audio message alert

  • A busy tone alert