Busy Indicator

Last Updated : Jul 04, 2024 |

With the Busy Indicator feature, you can do the following:

  • View the status of other users in the network

  • Initiate calls to the monitored users

  • Transfer calls swiftly using the Busy Indicator line key

  • Set up conference calls with the monitored users

The icon next to the Busy Indicator line key displays the real-time status of the monitored user. The monitored user can be idle or busy on another call. LED indicators on the Busy Indicator line keys also reflect the status of users.

The Busy Indicator line key displays a customized label followed by the extension number or only the customized label as configured by your phone administrator.

To customize Busy Indicator line keys, you can relabel or move a Busy Indicator line key from the Phone keys customization menu. However, you cannot add or delete the Busy Indicator keys configured on your phone. Contact your system administrator to add more Busy Indicator line keys or delete the existing ones.

Monitored user

The user whose state is being monitored.