Setting enhanced call forwarding

Last Updated : Apr 22, 2024 |

About this task

You can use this feature to forward the incoming calls on your phone to various destination numbers based on the call type and call state.

Before you begin

Ensure that your administrator enables the feature.

Procedure

  1. Press Main menu.
  2. Scroll to Features, and press Select.
  3. Scroll to Enhanced Call Forward, and press Select.
  4. Select the required rules from the following list, and enter the corresponding numbers.

    • Forward all calls:

      • Internal [Enter Number]

      • External [Enter Number]

    • Forward when busy:

      • Internal [Enter Number]

      • External [Enter Number]

    • Forward when no answer:

      • Internal [Enter Number]

      • External [Enter Number]

    If you have configured a number for any of the rules, the phone displays that number instead of the text Enter Number.

  5. Press Save.