About this task
Incoming call popup provides information such as caller name and ID for the incoming calls. By default, the incoming call popup feature is available on the phone. To know on which call appearance you receive an incoming call, you can disable the incoming call popup.
You can disable the incoming call popup for the incoming calls on the primary, bridged and shared call appearances.
Depending on your requirement your phone administrator can disable the incoming call popup and can also provide you access to change the settings on the phone.
If you disable the incoming call pop-up,
When you receive an incoming call, the call appearance is highlighted.
When you receive an incoming while you are on another call, there is no change to the call appearance. Depending on the configuration, the phone notifies the audio and LED alerts for this incoming call.
