When you upgrade a cluster, deploy a new product, or after initial installation, you must update Avaya with the new software currently running on the cluster. This allows Avaya to promptly respond to issues with the software running in the cluster. This process is called Product Initial Registration.
Before you begin
To complete this task, you require the following information:
IP Address of the Secure Access Link Gateway (SALGW) server. If this Avaya server is not currently installed at your location, contact Avaya.
Customer Avaya credentials (user name and password). This information is needed by Avaya to ensure you have a valid account with Avaya.
The Installation Location ID or Location Number. This number is provided to you when you purchase the product.
Make sure Cluster Control Manager hostname has a full FQDN. Run the command hostname -f on CCM to find its hostname. If the reported hostname is not a full FQDN, update the hostname.
Procedure
Log in to Cluster Control Manager.
As root or sroot (via EASG) run the command /opt/avaya/ccm/salgw/bin/getSALGWCA -r SALGW-IPAdrress/FQDN.
The command opens the firewall and downloads the certificate from port 7443.
Run the command /opt/avaya/ccm/salgw/bin/configureSALGW -li <locationNumber> -au <customer ID> -gw <SALGW-IPAddress/FQDN>.
You may have to repeat this step multiple times until Cluster Control Manager has SEIDs for all the installed products.
When requested, enter your password.
The command makes registration requests for all products currently installed on the cluster.
The command waits for the response. For each product that is deployed in the cluster, Avaya provides a SEID upon successful registration. The immediate response may not have the SEID for all the products.
Run the command /opt/avaya/ccm/salgw/bin/displaySEID to ensure Cluster Control Manager received the SEID for all products currently installed on the cluster.
