Using the package migration option in the Cluster Control Manager (CCM) console, you can migrate historical reporting projects from one environment to another. You can also use this option to troubleshoot issues, such as changing metrics, attributes or reports on an installed environment.
Procedure
Log in to the Cluster Control Manager (CCM) console as the customer user.
Switch to being the root user by entering the command su.
To run the Analytics Administration script, use the following command:
ccm release orca analytics
Select Historical Reporting by pressing the corresponding number.
To select the Package Migration option, enter the corresponding number.
In the Import Migration Package option, enter the corresponding number.
To proceed with the package migration, in the Proceed package migration config option, enter y.
Entering n cancels the process.
In the Please confirm the package migration file (.mmp) is saved to the default location, type y
In the Please enter the migration package file (.mmp) name including the path field, type the package file name and the path of the file.
For example, /home/cust/historicalPackageMigration/avaya_analytics_u_1_4.0.1_21052020.mmp
In the Please enter the package migration type field, type one of the following:
P
The Release package contains the complete Historical Reporting project.
U
The Update package contains the updated historical reports.
C
The Custom package contains the custom historical reports.
