Avaya Analytics Maintenance

Last Updated : Feb 17, 2026 |

When you install Avaya Analytics™, the installation configures the default settings automatically. To change these default settings, use the procedures in this chapter.

To complete these procedures, you must log in to the Cluster Control Manager (CCM) console as a customer user. The customer username varies for every organization. You must then switch to the root user. Root user access might not be required for some steps as indicated in the respective procedures.

To complete some of these procedures, you require access to:

  • Cluster Control Manager IP address

  • System Manager IP address

  • Authorization Service Avaya Breeze® node SIPs

  • Avaya Oceana® Cluster 1 Avaya Breeze® Node SIPs

  • Avaya Control Manager

Note:

The post-install script might take some time to display the options after you run the ccm release orca analytics command or might display the following message: Failed to get auth token. Wait for some time or type the command again.