When you assign a name to this user, ensure that a user of the same name does not already exist on the LDAP server. If a local user in Historical Reporting has the same user name as an existing LDAP user, then, after this LDAP user logs in to Avaya Analytics™, the LDAP user profile gets linked to the local user profile of the same name in Historical Reporting. As a result, the privileges of the existing LDAP user are enhanced to the same level as the privileges of this newly created local user in Historical Reporting.
After linking the LDAP user to the local user with the same name in Historical Reporting, the local user profile no longer appears in the list of Historical Reporting users, because the list cannot include users with LDAP accounts.
Procedure
Log in to the Cluster Control Manager (CCM) console as the customer user.
Switch to being the root user by entering the command su.
To run the Analytics Administration script, use the following command:
ccm release orca analytics
Select Historical Reporting by pressing the corresponding number.
Select Historical Reporting Configuration by pressing the corresponding number.
To add a local user to a group, select the Add a local user (valid ACCCM Reporting Supervisor) to a group option by entering the corresponding number.
In the Proceed with adding user to group? option, type y.
Typing n cancels the operation.
In the Please enter the current Administrator password for Historical Reporting Administrator Password option, enter the password.
In the Username option, enter the user name that you want to add to a group.
Enter the name of the group you want to add the user to.
You can enter Consumer, Basic, or Advanced.
The user can now access Avaya Analytics™ Web and run historical reports.
