Use this procedure to troubleshoot installation errors that might result in installation failure. The reasons can vary from entering incorrect password, an incorrect value in the deployment spreadsheet excel file, or network issues.
Warning:
Do not delete nodes or VMs from your VMware.
Procedure
Log in to the Cluster Control Manager (CCM) console as the customer user.
Run one of the following commands:
To resume the command, run:
ccm install resume
To cancel the command, run:
ccm install cancel
If the CCM console displays any of the following messages, it indicates that the cluster is installed, but the services are not deployed:
Staged product not found: resume
No staged products, no helm releases
To deploy the services, run the following command:
ccm upgrade spec <deployment spreadsheet>.xlsm. where deployment spreadsheet is deployment excel spreadsheet used for the installation of the Avaya Analytics™ version.
