You can configure the Avaya Analytics™ email distribution services to send and receive emails of Avaya Analytics™ reports in excel and pdf formats.
Note:
HTML data format is currently not supported.
Procedure
Log in to the Cluster Control Manager (CCM) console as the customer user.
Switch to being the root user by entering the command su.
To run the Analytics Administration script, use the following command:
ccm release orca analytics
Select Historical Reporting by pressing the corresponding number.
Select Historical Reporting Configuration by pressing the corresponding number.
Select Email Distribution Service Configuration option by entering the corresponding number.
Select Set up an Email Distribution Service option by entering the corresponding number.
In the Proceed to distribution services config? option, type y.
Typing n cancels the operation.
In the SMTP Server field, type the FQDN of the SMTP server and press Enter.
In the Port field, type the port for the email server and press Enter.
In the E-mail field, type the source email address and press Enter.
In the E-mail display name field, type the display name for the source email address.
This email address is the one that you want Avaya Analytics™ to display when the email recipient replies to any mails. For example, Analytics Services.
Note:
Once you press Enter, the updates are saved and the mstr-srv pod automatically restarts. You cannot review the changes after this step. If you are sure, press Enter.
After you enter the details, press Enter.
The CCM console displays the message that updating the distribution settings is complete.
