The following tables list the input prompts that you use to run a Call Profile dossier:
Name
Description
Timezone
The timezone for displaying results on the dossier.
Date Filter
The attributes to define the duration for displaying results on the dossier.
Routing Service Group - Routing Service Name
The name of the routing service in a routing service group that is used to route this contact to the agent. To filter results on the document or report, you can move the required routing service or routing service group from theAvailable list to the Selected list. By default, the Search for field option is disabled for this prompt. However, this field gets enabled when you select the attribute.
