Avaya OneCloud™ Subscription allows enterprise customers to procure a fixed quantity of Avaya Unified Communications (UC) and Contact Center (CC) software applications. In the current release of Avaya OneCloud™ Subscription, fixed quantity refers to the quantity that is committed for a specific service as a part of your subscription contract. For example, you can order an Avaya contact center solution for a capacity of 1000 agents.

This fixed quantity is generally the nominal operating capacity requirement of your organization. With Avaya OneCloud™ Subscription, you can order an Avaya UC and CC software infrastructure dynamically, without placing software license or support orders.

Avaya OneCloud™ Subscription allows an overage, which is an additional capacity that you are entitled to over the Fixed Quantity Subscription, without any additional charges. For example, a Fixed Quantity Subscription may entitle a 20% overage. If you enter a contract for a Fixed Quantity Subscription for 1000 agents over 3 years, you can use an additional 20%, that is, use the capacity for up to 1200 agents without being charged additionally.

For information about the actual percentage of entitled overage, refer to your Avaya OneCloud™ Subscription Offer Definition document.

You can order a new Avaya OneCloud™ Subscription system or migrate your existing on-premise applications from perpetual licenses to a subscription license.

Avaya OneCloud™ Subscription is an "Application Use as a Service" solution that allows you to subscribe for a fixed quantity of Avaya UC and CC software (OPEX - subscription) instead of paying for the quantity of capacity of use of the software (CAPEX - perpetual). The billing is done on a recurring basis as per your subscription contract.

You can use Avaya OneCloud™ Subscription in both enterprise or partner-hosted deployment model, and cloud deployment model.

Avaya OneCloud™ Subscription uses Usage Metering to determine the service usage.

Avaya OneCloud™ Subscription uses other Avaya back-office systems that respond when existing infrastructure applications or application users may need to be scaled, or new applications are added to the existing infrastructure.