Avaya UC and CC applications supported by Avaya OneCloud™ Subscription

Last Updated : Mar 05, 2021 |
Prolog information
The following table provides the list of Avaya UC and CC applications, with their minimum version number, supported by Avaya OneCloud™ Subscription:
Avaya applications supported by Avaya OneCloud™ Subscription
Minimum version number supported by Avaya OneCloud™ Subscription
UC applications
Avaya Aura® Communication Manager
8.0.1
Recommended 8.1.x
Avaya Aura® System Manager
8.1.2 (8.1.0 Feature Pack 2) + Hot Fix 3 or later
For more information about the Hot Fix, see the Product Support Notice PSN005284u for System Manager Release 8.1.2 available at: https://support.avaya.com
Standalone Avaya WebLM
8.1.2
Avaya Aura® Session Manager
8.1.x
Avaya Aura® Presence Services
8.1.x
Avaya Aura® Messaging
7.1
Avaya IX™ Messaging
(formerly known as Avaya Officelinx)
10.8
Avaya Workplace Integration with Skype for Business
(formerly known as Avaya Communicator for Microsoft Lync)
6.4
Avaya Aura® Application Enablement Services (for Unified Desktop)
8.1.2.1 Super Patch 1
For more information, see the Product Support Notice PSN020489u-Avaya Aura® Application Enablement Services 8.1.2.1 Super Patches available at: https://support.avaya.com
Avaya Workplace
(Mobility for IOS / Android)
3.6
Avaya Workplace
(for Mac / Windows)
3.6
Avaya IX™ Workplace VDI
(formerly known as Avaya Equinox® VDI)
3.0
Avaya Equinox® for Web
1.1
Avaya IX™ Workplace Attendant
(formerly known as Avaya Equinox® Attendant)
5.2
Avaya one-X® Communicator
6.2.10
Avaya one-X® Client Enablement Services
6.2
Avaya Spaces
2.0
Avaya Equinox® Conferencing
9.1.x
Avaya Breeze® platform
3.6
Avaya Aura® Session Border Controller
8.0.1
Avaya Aura® Media Server
8.0
Call Park and Page Snap-in
1.0
Avaya Device Adapter Snap-in
8.0.1 for Communication Manager 8.0.1
8.1 for Communication Manager 8.1
Avaya Aura® Web Gateway
3.6
Avaya Aura® Device Services
8.0
CC applications
Avaya Aura® Call Center Elite
8.0.1 (Recommended 8.1.x)
Avaya Call Management System
19
Avaya Agent for Desktop
1.6
Avaya one-X® Agent
2.5.12
Avaya Workspaces for Elite
3.7
Avaya Aura® Experience Portal (IVR excluding Speech)
Currently, Avaya Aura® Experience Portal that uses local Postgres database, external Postgres database, or external Microsoft SQL database is supported.
7.2.3
Avaya Aura® Orchestration Designer
7.2.3
Avaya Dynamic Self Service
2.9.3
Customer Journey
3.7
CC Add-Ons
Avaya Callback Assist
4.7.1
Avaya Aura® Application Enablement Services — DMCC Full / TSAPI Basic
8.1.2.1 Super Patch 1
For more information, see the Product Support Notice PSN020489u-Avaya Aura® Application Enablement Services 8.1.2.1 Super Patches available at: https://support.avaya.com
Avaya Diagnostic Server applications
SAL Gateway
3.2
SLA Mon™
3.2