Usage Metering components

Last Updated : Dec 01, 2020 |
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Deployment components

Location
Component
Purpose
Partner or customer data center
Usage Metering Collector
  • Collects the service usage data from data sources.
    For example, it collects the number of logged-in agents and agent login and logout data from CMS.
  • Sends the service usage data to the Usage Metering Processor for further processing.
Avaya cloud
Usage Metering Processor
Calculates the service usage data and sends the data to the Avaya back-office systems for usage reporting and invoicing.
Partner or customer data center
SAL Concentrator
Receives Usage Metering alerts that the SAL gateway delivers.
Provides an Avaya technician with remote access to Usage Metering by using the SAL gateway.
Partner or customer data center
SAL GW
Receives alerts that are generated by Usage Metering.
Enables an Avaya technician to access Usage Metering.
Partner or customer data center
SMTP Relay
Delivers Usage Metering notifications and alerts by using email (SMTP) to the Partner or customer.
Partner or customer data center
Receives Usage Metering alerts by using the SNMP Trap Host. This is an optional feature for the Partner or customer.
Partner or customer data center
Data source
Collects and stores raw usage data based on the use of the application by the Partner or customer.
For example, CMS provides the number of agents logged in to the system.
You can use one of the following to deploy Usage Metering:
You can setup a cold-standby Usage Metering in the secondary data center.

Networking Considerations

Usage Metering must have connectivity to the data sources to collect usage data.
In a geo-redundant deployment, Usage Metering must have connectivity to the data sources in the primary and secondary data centers.
Each meter requires a primary data source and an optional secondary data source.
If the system fails to collect usage data from a meter by using the primary data source, the system collects usage data from the corresponding meter by using the secondary data source.
If the primary and the secondary data source are not working, the system raises an alert and notifies the user.
For each meter, you must configure the following for the primary and optional secondary data source:
  • IP or hostname
  • Ports
  • Credentials