Identify connectivity problems between Usage Metering Collector and Avaya back-office systems.
Monitor the Usage Metering Collector-relevant parameters of the operating system.
Log in to the Usage Metering Collector CLI by using root credentials.
To verify the connectivity between Usage Metering Collector and Avaya back-office systems, do one of the following:
If the Usage Metering Collector is installed on CentOS 7.x or RHEL 7.x, run the following command:
bash /opt/Avaya/usage-metering/bin/validateUM.customer -a
If the Usage Metering Collector is installed on RHEL 8.x, run the following command:
bash /opt/Avaya/usage-metering/bin/validateUM.customer f trial -a
STEP RESULT:
The system displays the following:
Connectivity status of the various Usage Metering components.
Status of the Usage Metering-relevant parameters of the operating system where Usage Metering Collector is installed.
These logs are stored in the validateUM.<date of file generation>-<process ID>.<hostname of Usage Metering server>.tbz file at the /var/log/validate/ location.
For example, validateUM.20200611-1350.Monitor.tbz
To view the existing log files for connectivity, do any of the following:
To view the list of .tbz files, run the following command:
ls -lrt /var/log/validate
To view the contents of the latest .tbz file, run the following command:
