No more mirrors to try error message is displayed during Usage Metering Collector installation

Last Updated : Oct 19, 2020 |
Prolog information

Condition

The following error message is displayed during Usage Metering Collector installation:
No more mirrors to try

Cause

The following are the possible causes:
  • The /etc/yum.repos.d directory contains other yum repositories in addition to the RHEL repositories or avaya-um.repo repository.
  • Your corporate firewall does not provide access to the URLs that are required for the Usage Metering Collector.
  • The repository URL is unreachable due to network-related problems.

Solution

  1. Depending on the cause of the problem, do any of the following:
    ADDITIONAL INFORMATION:
    • Do the following to ensure that the /etc/yum.repos.d directory contains the correct repository:
      1. Open an SSH session to the server where the Usage Metering Collector is installed and run the following command to view the repositories that are present in the /etc/yum.repos.d directory:
        11 /etc/yum.repos.d
        If you are installing Usage Metering Collector on CentOS, ensure that the /etc/yum.repos.d directory contains the avaya-um.repo repository.
        If you are installing Usage Metering Collector on RHEL, ensure that the /etc/yum.repos.d directory contains the RHEL repositories.
      2. If the /etc/yum.repos.d directory contains any other unused yum repository, run the following command to delete such repository.
        Before deleting the repository, ensure that the repository is not used by any other application that is installed on the operating system.
        rm -rf /etc/yum.repos.d/<repository name>
    • Ensure that your corporate firewall allows access to the URLs that are required for the Usage Metering Collector.
      For more information, see Required URLs for Usage Metering Collector.
    • Rectify network-related problems, if any.
    For more information, see https://access.redhat.com/solutions/203603.