Mandatory applications in an Avaya OneCloud™ Subscription system

Last Updated : Oct 16, 2020 |
Prolog information
Depending on the service bundle that you order, some applications are mandatory in your Avaya OneCloud™ Subscription system. A service bundle is a collection of services that are grouped. An example of a service is the Avaya Aura® Experience Portal IVR service. An example of a service bundle is Calling plus Voicemail.
Note:
You must add the mandatory applications to your Avaya OneCloud™ Subscription system.
The following table provides the list of mandatory applications for each service bundle type:
Service bundle
Mandatory applications
Basic UC
  • Avaya Aura® Communication Manager
  • Avaya Aura® System Manager
Core UC
  • Avaya Aura® Communication Manager
  • Avaya Aura® System Manager
Power UC
  • Avaya Aura® Communication Manager
  • Avaya Aura® System Manager
Basic Voice CC
  • Avaya Aura® Communication Manager
  • Avaya Aura® System Manager
  • Avaya Call Management System (CMS)
IVR CC (without Basic UC, Core UC, or Power UC)
  • Avaya Aura® Experience Portal
UC Add-Ons
UC Attendant
  • Avaya IX™ Workplace Attendant
UC Messaging Speech
  • Avaya IX™ Messaging
UC Messaging Transcription
  • Avaya IX™ Messaging
CC Add-Ons
Computer Telephony Integration (CTI)
  • Avaya Aura® Application Enablement Services
Callback Assist
  • Avaya Callback Assist