Prerequisites and process for adding Experience Portal Manager

Last Updated : Nov 09, 2020 |
Usage Metering collects usage data from the Experience Portal database.
Note:
Currently:
  • Avaya OneCloud™ Subscription supports Experience Portal that uses any of the following databases only:
    • Experience Portal local Postgres database
    • External Postgres database
    • External Microsoft SQL database
  • Avaya OneCloud™ Subscription supports SSL connection for the Experience Portal local Postgres and external Postgres databases only.
The following table provides step-by-step information about the prerequisites and process for adding Experience Portal Manager (EPM) (also known as Voice Portal EPM) that is entitled by the subscription license to your Avaya OneCloud™ Subscription system:
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Perform the following prerequisites before adding EPM to the Avaya OneCloud™ Subscription system:
1
Ensure that the on-premise installed Experience Portal is of either the minimum version supported by Avaya OneCloud™ Subscription or of a later version.
If the on-premise Experience Portal is of an earlier version than the minimum supported version, upgrade it to at least the minimum supported version.
Avaya UC and CC applications supported by Avaya OneCloud Subscription
2
Create a new read-only user account for the Experience Portal database.*
Create a read-only user account for the Experience Portal database
3
If you want to enable SSL connection between Experience Portal local or external Postgres database and Usage Metering, perform the prerequisites for enabling SSL connection.*
Enabling SSL connection between Experience Portal Postgres database and Usage Metering
Add EPM:
4
Add EPM to the Avaya OneCloud™ Subscription system.
*You need not perform these prerequisites for adding an auxiliary EPM to the Avaya OneCloud™ Subscription system.
Related links
Create a read-only user account for the Experience Portal databaseCreating a read-only user account for Experience Portal local Postgres databaseEnabling SSL connection between Experience Portal Postgres database and Usage Metering