Avaya OneCloud™ Subscription system process flow

Last Updated : Jan 04, 2021 |
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The following diagram shows the process flow of an Avaya OneCloud™ Subscription system:
Diagram that shows the Avaya OneCloud Subscription system process flow.
The following table provides information about the process flow of an Avaya OneCloud™ Subscription system:
No.
Task
Action / Description
1
Order
If you want to migrate your existing on-premise applications from perpetual licenses to subscription license, then before you place the Avaya OneCloud™ Subscription system order in the Avaya One Source ordering portal, ensure that the calculation of conversion credits from the existing perpetual licenses to subscription license is proper. This ensures correct Investment Protection Program (IPP) credit during migration of applications from perpetual licenses to subscription license.
After your Avaya OneCloud™ Subscription system order is placed and processed in the Avaya One Source ordering portal, Avaya will send a notification email confirming your order fulfillment to your registered technical contact. After you receive the notification email, you must create a service request with Avaya to obtain your Access Key and Secret key.
For more information, see Obtaining the Access key and Secret key.
These keys are required to configure connectivity between the Usage Metering Collector and Avaya back-office systems.
For more information, see Configuring connectivity between Usage Metering and Avaya back-office systems.
2
Install the Usage Metering Collector
For more information, see Checklist for installing Usage Metering Collector.
3
Configure the Usage Metering Collector
For more information, see Usage Metering configuration checklist.
After you configure the connectivity between Usage Metering Collector and Avaya back-office systems, the Avaya OneCloud™ Subscription system that you ordered appears under your order ID in the Usage Metering Collector.
For more information, see Configuring connectivity between Usage Metering and Avaya back-office systems.
You can use the Usage Metering Collector to manage your Avaya OneCloud™ Subscription system.
4
Configure your Avaya OneCloud™ Subscription system
Configuring an Avaya OneCloud™ Subscription system includes configuring the WebLM and the subscribed on-premise Avaya UC and CC applications in the Avaya OneCloud™ Subscription system.
Do the following:
  • Add WebLM to the Avaya OneCloud™ Subscription system.
    Use the Usage Metering Collector to add the WebLM server to the Avaya OneCloud™ Subscription system.
    After the Usage Metering Collector successfully registers to the WebLM server, Usage Metering automatically retrieves the subscription license from the Avaya back-office systems and installs it on the WebLM server.
    For more information, see Adding a WebLM server to an Avaya OneCloud Subscription system.
  • Install or migrate the on-premise Avaya UC and CC application:
    Note:
    The on-premise application must be of either the minimum version supported by Avaya OneCloud™ Subscription or of a later version.
    For more information, see Avaya UC and CC applications supported by Avaya OneCloud Subscription.
  • Add the subscribed on-premise Avaya UC and CC applications to the Avaya OneCloud™ Subscription system.
    Use the Usage Metering Collector to add the on-premise applications, including the mandatory applications, that are entitled by the subscription license to the Avaya OneCloud™ Subscription system.
    Note:
    These on-premise applications can run by using the subscription license after you add these applications to the Avaya OneCloud™ Subscription system.
    Before you add the applications, ensure that you read the instructions mentioned in the checklist for adding applications and perform the prerequisites for adding the applications. For more information, see Checklist for adding applications to an Avaya OneCloud Subscription system.
    For information about adding an application, see Adding an application to the Avaya OneCloud Subscription system.
5
Register the applications to the Avaya Global Registration Tool (GRT)
This allows Avaya to manage your Avaya OneCloud™ Subscription system renewals and provide you remote maintenance and troubleshooting support.
For more information, see Technical onboarding of applications to the Avaya Global Registration Tool.
6
Manage your Avaya OneCloud™ Subscription system state
This allows Avaya to monitor your Avaya OneCloud™ Subscription system state.
For more information, see Managing the Avaya OneCloud Subscription system state.
7
Use the subscribed services
Use the services that you have subscribed.
8
Receive invoice
An invoice is sent to you based on your fixed quantity subscription billing cycle.