Modify your call forwarding settings to customize how to handle your incoming calls. You can choose to send all the calls to your voicemail, forward the call to another user, play an announcement and hang up, or turn off the call forwarding.
Tap your profile picture.
Under your profile badge, tap Incoming call rules.
To forward all incoming calls to your voicemail, enable Forward all calls.
To ignore all the incoming calls, enable Do not disturb.
To set a working hours schedule, tap Work hours and customize your working hours.
To set an after hours schedule, tap After hours and customize your after-work hours.
To modify the call forwarding behavior, tap Forward all calls.
To display your voicemail greeting message, on the Forward all calls screen, under the Incoming calls list, tap your voicemail greeting message.
STEP RESULT:
Avaya Cloud Office Mobile App displays your current voicemail greeting message.
To change your voicemail greeting message, next to the Voicemail greeting list, tap DefaultCustom and record your custom voicemail greeting message.
To forward the call to another user, next to the Incoming calls list, tap Send to voicemailForward the call and select the users to forward the call.
To configure a schedule for the customized call forwarding rule,in the TURN ON AUTOMATICALLY section, tap Add schedule and configure your schedule.
To play an announcement and hang up after receiving an incoming call, next to the Incoming calls list, tap Send to voicemailPlay announcement.
To display your announcement, under the Incoming calls list, tap your announcement.
STEP RESULT:
Avaya Cloud Office Mobile App displays your current announcement.
To change your announcement, next to the Announcement greeting list, tap DefaultCustom and record your custom announcement.
To save your changes, at the top corner of the screen, tap Save.
To turn off call forwarding, toggle off Forward all calls.
