Filtering conversations

Last Updated : Feb 17, 2025 |
Prolog information
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Filter conversations to manage them on the main message menu. You can use the following filters:
  • Unread mentions: To list all the unread messages where your colleagues mentioned you.
  • Drafts: To list all your draft messages in conversations.
  • Failed: To list all the messages with the Failed status. The Failed status indicates that the message is not sent.
  • Muted: To list all the messages that you muted.
  1. Tap the Message tab.
  2. Tap the Filter icon.
  3. On the list, tap one of the options:
    • Unread @mentions
    • Drafts
    • Failed
    • Muted
    STEP RESULT:
    Avaya Cloud Office Mobile App filters the messages with the option you choose.