For IP Office Release 10.0 and higher, in addition to having the individual phones send RTCP call quality reports , the system can also send RTCP reports for calls.
Using IP Office Manager, retrieve the configuration from the system.
Select System
Select the Telephony tab and then the Telephony sub-tab.
Go to the RTCP Collector Configuration section.
Enable the Send RTCP to an RTCP Collector checkbox.
In Server Address add the address of the third-party QoS monitoring application to which the system sends RTCP reports.
In UDP Port Number enter the destination port. The default is 5005.
In RTCP reporting interval enter how frequently the system sends RTCP reports.