Manually Creating Extensions

Last Updated : Mar 24, 2021 |
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If the Auto-create Extn option is not enabled , you must manually create an extension entry for each phone being installed. This can be done either as part of the process of manually creating users or it must be done separately using the process below.
  1. Using IP Office Manager, retrieve the configuration from the system.
  2. To display the list of existing extensions, click Extension
  3. Click New.
  4. In the Extn tab, set the following:
    1. Extension ID: For a VoIP extension, enter any number so long as it is unique, i.e. not already used by another extension.
    2. Base Extension: Enter the extension number to assign to the phone. Again, this must be unique. This value is used to associate the extension with the user who has the same extension number.
    3. Phone Password: This is the password used to register the phone with the system. If not set, the matching user's Login Code is used.
  5. To add the new extension, click OK.
  6. Save the configuration.
Related links
User and Extension Creation