Manually Creating Users

Last Updated : Jul 06, 2021 |
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If the Auto-create User option is not enabled , you must manually create a user entry for each phone being installed. Use the procedure below to manually create an entry. It will also prompt whether a matching extension entry should also be created.
  1. Using IP Office Manager, retrieve the configuration from the system.
  2. To display the list of existing users, click User
  3. Right-click on the right-hand panel and select New.
    1. In the User tab set the following:
      ADDITIONAL INFORMATION:
      • Name: Enter a name for the extension user. The name must be unique. If voicemail is in use, this name is used as the basis for a new mailbox with matching name.
      • Extension: This must match the extension number.
    2. Click OK.
      STEP RESULT:
      IP Office Manager prompts to create a matching extension.
    3. Select H.323 Extension and enter the phone password for the extension click OK.
  4. Save the configuration.
Related links
User and Extension Creation