File Server Options

Last Updated : Aug 06, 2024 |
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During installation and maintenance, the phones download various firmware files . In order to do this, a phone requests files for an HTTPS server first. If it gets no response, it then tries to obtain the files from an HTTP server. The address of the server to use is provided as part of the DHCP response that the phone received from the DHCP server. If the IP Office system is being used as the DHCP server, the file server address is set as part of the IP Office configuration. For phones installed using static addressing, the file server address is one of the addresses entered during installation.
  • Each phone will attempt to request files from the file server every time it is restarted. However, if the phone does not receive any response, it will continue restarting using the existing files that it has in its own memory. Therefore there is no requirement for the file server to be permanently available after initial installation.
  • The phones also use a server for the backup and restoration of user settings during phone operation. The address for this server is defined by a separate address set found in the 46xxsettings.txt file. It is not necessarily the same server that is used for the phone firmware. However, for IP Office operation, the address of the IP Office server is recommended for use as the backup/restore file server.
The following options are available for the file server for IP phones being installed on an IP Office system.
File Server
Up to X Phones
TFTP
(Port 69)
HTTP
(Port 80)
HTTPS
(Port 411)
IP Office Manager
When running, IP Office Manager can act as a HTTP/TFTP server for file requests from IP phones.
5
✓
✓
-
IP500 V2 Memory Card
For IP Office control units fitted with a memory card, that card can be used to provided the software files. For IP500 V2 control units the System SD card is a mandatory item and is pre-loaded with the phone firmware files during card creation and upgrades. Various other files can be auto-generated by the IP Office if not present on the memory card.
50
✓
✓
✓
IP Office Server Edition/IP Office Select
For IP Office systems, the IP Office application can act as the file server. The phone firmware files are installed onto the server as part of the IP Office installation. Various other files can be auto-generated by the IP Office if not present on the memory card.
1
-
✓
✓
3rd Party Software
3rd Party HTTP/TFTP file server software is available from many sources including Avaya.
-
✓
✓
✓
1 Within a IP Office Server Edition/IP Office Select network, the servers (other than an IP500 V2 Expansion) can act as file server for the systems full capacity of phones. However, the rate at which updated firmware delivery is supported depends on the server type as follows. If upgrade performance above these figures is required, an external HTTP/S file server can be used.
  • Dell R240: 100 phones per 50 minutes.
  • HP DL360G7: 200 phones per 50 minutes.
  • Dell R640: 300 phones per 50 minutes.
  • OVA: Up to 300 phones per 50 minutes.
2 For IP Office Release 9.0, for IP Office systems acting as the file server, HTTP redirection can be applied to redirect 9608, 9611, 9621 and 9641 phone requests for .bin files to a separate HTTP server.
Related links
IP Office H.323 IP Phones