1

Assess and verify the resource requirements with the customer.

The key factors are:

• CPU utilization

• Memory usage

• Storage requirements

• Network utilization

• Supported capacity

See Supported footprints of Session Manager on VMware.

2

Enter the required information in the Customer Configuration Data worksheet.

See Customer configuration data.

3

Verify the customer has the required hardware at the customer site.

See Supported hardware for VMware.

4

Download the required software.

See Downloading software from PLDS.

5

Licenses:

1. Obtain the License Activation Code (LAC).

2. Install the license file.

See Installing a license file.

6

Verify you have the necessary resources for the SAL Gateway.

See SAL Gateway.

7

Register for PLDS and activate license entitlements.

Go to the Avaya Product Licensing and Delivery System at https://plds.avaya.com/.