Accepting an inbound interaction

Last Updated : Mar 26, 2025 |
Prolog information
Metadata
Keywords:
After you log in and start work, Avaya Workspaces displays all incoming interactions as interaction cards.
Avaya Workspaces displays widgets and sidebar options on an alerting interaction.
  1. To accept a voice call, click the Accept call icon (Accept call).
  2. To accept a video call, click the Accept video icon (Video interaction).