Migrating from Avaya Aura® Web Gateway to Session Manager for Push Notifications

Last Updated : Aug 29, 2026 |
Prolog information
As of Session Manager 8.1.3.3, you can now use Session Manager for the Apple Push Notification service. Before Session Manager 8.1.3.3, only Avaya Aura® Web Gateway was in use for the Push Notification service.
Important:
Avaya recommends the use of Session Manager for push notifications on Android and iOS devices.
Before you begin
  • Upgrade to Session Manager 8.1.3.3.
  • Ensure that the user or extension is logged in through Session Manager for SIP signaling.
  • Ensure that the Push Notification service is using Avaya Aura® Web Gateway.
  1. In the settings file, change the value of the TELEPHONY_PUSH_NOTIFICATION_ENABLED parameter from 1 to 2.
    STEP RESULT:
    When Avaya Workplace Client for iOS refreshes its configuration, Avaya Workplace Client does the following:
    • Sends a deactivation request to Avaya Aura® Web Gateway.
    • Sends a successful push activation through Session Manager.