By default, as described in the end-user license agreement, Avaya Workplace Client sends anonymous information about the application events to a third-party analytics service. This is to assist in analysis of the application feature usage and support quality improvements.

You can opt-out of the analytics feature for all users by configuring the ANALYTICSENABLED parameter in the settings file. In addition, end-users can opt-out by disabling the Quality Improvement setting in the Support tab of the Avaya Workplace Client settings.