Configuring a new client on Avaya Aura® Device Services

Last Updated : Aug 29, 2026 |
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In the authorization flow, if OAuth is used, Avaya Aura® Device Services interacts with Keycloak on behalf of Avaya Calling for Microsoft Teams. To enable Avaya Aura® Device Services to communicate with Keycloak, provide Avaya Aura® Device Services with the Keycloak client secret and the URL to discover Keycloak resources. Create a client mapping for each client that your deployment supports.
Before you begin
Obtain the client secret.
  1. Log in to the Avaya Aura® Device Services web administration portal with the Security administrator role.
  2. Navigate to Security SettingsClient ID Mapping.
  3. Click Add.
  4. In the Create new client mapping window, complete the fields as follows:
    1. In Client ID, for Avaya Calling for Microsoft Teams, type CallAssist.
      ADDITIONAL INFORMATION:
      This value is case-sensitive.
    2. In OIDC Discovery URL, enter https://<AADS front-end FQDN>:<AADS PORT>/auth/realms/<Realm>/.well-known/openid-configuration
      ADDITIONAL INFORMATION:
      In this string:
      • <AADS front-end FQDN> is the Avaya Aura® Device Services front-end FQDN.
      • <AADS PORT> is the Avaya Aura® Device Services front-end FQDN service port.
      • <Realm> is the Keycloak realm, which is SolutionRealm by default.
    3. In Client Secret, enter the string copied from the Keycloak web administration interface.
  5. Click OK.
    STEP RESULT:
    Avaya Aura® Device Services displays the new client mapping on the page.
  6. Create a client mapping for any additional clients that your deployment supports.