You cannot run a protocol sniffing tool such as Wireshark directly on mobile devices. Use this procedure so that Avaya Workplace Client for Android and iOS can connect to and support Wireshark. Use such tools to capture network traces associated with the VoIP service.
For more information about protocol sniffers, see the developer tools guide for your device operating system.
Set up your personal computer as an access point.
Install a protocol sniffing tool such as Wireshark on your computer.
Connect your device to the access point on your computer.
