Documentation

Last Updated : Aug 29, 2026 |
See the following documents at http://support.avaya.com.
Prolog information
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Keywords:
Avaya Workplace Client, Avaya Multimedia Messaging, Avaya Aura® Device Services, and Avaya Workplace VDI documentation
Title
Use this document to
Audience
Overview
Avaya Workplace Client Overview and Specification for Android, iOS, Mac, and Windows
Understand high-level product functionality, performance specifications, security, and licensing.
Customers and sales, services, and support personnel
Avaya Workplace VDI Overview and Planning
Understand high-level product functionality, security, and licensing. Also, perform deployment planning.
  • System administrators
  • Customers and sales, services, and support personnel
Planning
Planning for and Administering Avaya Workplace Client for Android, iOS, Mac, and Windows
Perform system planning and configuration for:
  • Avaya Workplace Client for Android
  • Avaya Workplace Client for iOS
  • Avaya Workplace Client for Mac
  • Avaya Workplace Client for Windows
  • System administrators
  • Customers and sales, services, and support personnel
Avaya Multimedia Messaging Reference Configuration
Understand technical overview information, system architecture, functional limitations, and capacity and scalability for Avaya Multimedia Messaging.
Customers and sales, services, and support personnel
Implementing
Deploying Avaya Multimedia Messaging
Install, configure, and administer Avaya Multimedia Messaging.
Implementation personnel
Deploying Avaya Aura® Device Services
Install, configure, and administer Avaya Aura® Device Services.
Implementation personnel
Deploying the Avaya Aura® Web Gateway
Install, configure, and administer the Avaya Aura® Web Gateway.
Implementation personnel
Implementing, administering, and troubleshooting Avaya Workplace VDI
Install, configure, administer, and troubleshoot Avaya Workplace VDI.
Implementation personnel
Administering
Administering Avaya Multimedia Messaging
Administer and manage Avaya Multimedia Messaging.
Implementation personnel
Administering Avaya Aura® Device Services
Administer and manage Avaya Aura® Device Services.
Implementation personnel
Administering the Avaya Aura® Web Gateway
Administer, manage, and troubleshoot the Avaya Aura® Web Gateway.
Implementation personnel
Maintaining
Updating server certificates to improve end-user security and client user experience
Understand and administer certificates on Avaya Workplace Client.
  • System administrators
  • Customers and sales, services, and support personnel
Using
Using Avaya Workplace Client for Android, iOS, Mac, and Windows
Install and use Avaya Workplace Client.
Enterprise users
Avaya Workplace Client Quick Reference Guide
View the functionality in Avaya Workplace Client.
Enterprise users
Using Avaya Workplace Client on Avaya Vantage™
Set up and use Avaya Workplace Client on Avaya Vantage™.
Enterprise users
Using Unified Portal
Set up and use Avaya Workplace Client Unified Portal.
Enterprise users
Using Avaya Workplace VDI
Set up and use Avaya Workplace VDI.
Enterprise users
Back-end server documentation for Avaya Workplace Client planning
Title
Use this document to
Audience
Overview
Avaya Aura® Communication Manager Overview and Specification
Understand high-level product functionality, performance specifications, security, and licensing.
Customers and sales, services, and support personnel
Avaya Aura® System Manager Overview and Specification
Avaya Aura® Session Manager Overview and Specification
Avaya one-X® Client Enablement Services Overview and Specification
Planning
Avaya IP Voice Quality Network Requirements
Understand quality of service requirements and codec selection.
  • System administrators
  • Customers and sales, services, and support personnel
Implementing
Avaya Aura® Communication Manager Special Application Features
Perform installation, configuration, and initial administration tasks.
Implementation personnel
Deploying Avaya Aura® Communication Manager
Deploying Avaya Aura® System Manager on System Platform
Deploying Avaya Aura® System Manager
Deploying Avaya Aura® applications from System Manager
Deploying Avaya Aura® Session Manager
Deploying Avaya Aura® Presence Services
Avaya Aura® Presence Services Overview and Specification
Implementing Avaya one-X® Client Enablement Services
Administering
Administering Avaya Aura® Communication Manager
Perform ongoing administration tasks, including maintenance and upgrades.
  • System administrators
  • Architects
  • Implementation personnel
Administering Avaya Aura® System Manager
Upgrading and Migrating Avaya Aura® applications from System Manager
Administering Avaya Aura® Session Manager
Administering Avaya Aura® Presence Services
Administering Avaya one-X® Client Enablement Services