Creating a new Application Configuration Service resource

Last Updated : Aug 29, 2026 |
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Create a new Application Configuration Service resource under the subscription for Avaya Call for Government.
The Avaya back-end service supports caching mechanism, which enables storing the last successful access to the application configuration service for each tenant. Hence, the caching mechanism reduces the access to the application configuration service to 1 per 5 minutes or 288 per day for each tenant. An update to the configuration propagates within 5 minutes to clients that perform discovery. Also, the caching mechanism helps to support downtime periods where the application configuration service is down, but a cache response for the specific tenant was received earlier. However, if there is no cache, Avaya Call for Government is unable to get the configuration until the application configuration service is up again. You can use this information to choose between the Free or Paid Microsoft Azure application configuration service.
  1. Log in to the Microsoft Azure portal as an administrator.
  2. In the Azure services area, click App Configuration.
  3. Click Create and enter the relevant details in the following fields:
    • Subscription: Select a subscription to create the application configuration under it.
    • Resource group: Select the resource group. If there is no resource group, create the same.
    • Resource name: Configure a resource name for the application configuration.
      The resource name is part of the endpoint URL. The Avaya Call for Government back-end service tries to retrieve the configuration from https://<resource-name>.azconfig.azure.us.
    • Location
    • Pricing tier
  4. Click Review + create.
  5. After you verify the details you added in the earlier steps, click Create.
  6. After the deployment is complete, click Go to resource.