Mapping your domain to the settings file URL

Last Updated : Aug 29, 2026 |
Prolog information
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Keywords:
Add Avaya Calling For Teams to the company domain on https://accounts.avayacloud.com/ and put the settings file URL in the public settings in the correct JSON format.
Important:
If you were previously using Equinox Cloud Client, you must now use Avaya Calling For Teams.
You can specify multiple systems in the network by adding multiple Profile_Name sections, one for each system that can be used for Avaya Workplace Client registration. You can use this procedure while waiting for the company domain to be verified.
  1. Log in to your Avaya Cloud account and click Manage Companies.
  2. Click the company name.
  3. Click Apps.
  4. Click Configure New App.
  5. In the Product field, select Avaya Calling For Teams.
  6. In the Public Settings field, enter the following settings, which are altered to match the customer system URL:
    • Single login system
      {
        "Client_Settings_File_Address": [
          {
            "Profile_Name": "Production",
            "Client_Settings_File_Url": "https://productionserver.example.com/acs/resources/configurations"
          }
        ]
      }
      In the example, productionserver.example.com is the URL of the Avaya Aura® Device Services server. If your configuration includes OAuth support, you must include ?preferredAuth=Bearer at the end of the URL.
    • Multiple login systems: If there are multiple servers, the user receives a prompt from a list of profile names when they log in.
      {
        "Client_Settings_File_Address": [
          {
            "Profile_Name": "East",
            "Client_Settings_File_Url": "https://servereast.example.com/acs/resources/configurations"
          },
          {
            "Profile_Name": "West",
            "Client_Settings_File_Url": "https://serverwest.example.com/acs/resources/configurations"
          }
        ]
      }
      In the example, servereast.example.com and serverwest.example.com are URLs of the Avaya Aura® Device Services servers. If your configuration includes OAuth support, you must include ?preferredAuth=Bearer at the end of the URLs.
  7. Click Save.