The Client Enablement Services server and Avaya Workplace Client have a limitation with respect to private voice mail. If you configure the Messaging service for voice mail-style privacy, voice mail messages do not contain the voice mail attachment. Hence, the user cannot play the audio for the voice mail message using Avaya Workplace Client.

The Client Enablement Services server and Avaya Workplace Client do not support email-style privacy. Hence, if the audio attachment for a message is marked as private, the user can continue to download and play the audio attachment using Avaya Workplace Client.