Azure Virtual Desktop overview

Last Updated : Aug 29, 2026 |
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Azure Virtual Desktop is a flexible cloud Virtual Desktop Infrastructure (VDI) platform that securely delivers virtual desktops and remote apps with maximum control. Avaya Workplace Client is tested with virtual desktops and remote applications. Avaya Aura® applications are installed on Avaya on-premises, and Avaya Workplace Client is installed on Microsoft Azure Virtual Desktop. The ports must be open to communicate between Avaya Aura® applications and Avaya Workplace Client. You can refer to the Avaya Workplace Client port matrix document to check which ports must be opened. You can view the Avaya Workplace Client port settings document at https://downloads.avaya.com/css/P8/documents/101065872. This document describes the configuration steps required for using Avaya Workplace Client on Windows 10 Enterprise OS with Azure Virtual Desktop VDI.
Azure Virtual Desktop supports Windows 10 Enterprise Multi-session, version 20H2. Windows 10 Enterprise Multi-session is a new Remote Desktop Session Host that allows multiple concurrent interactive sessions.
This chapter describes the following two sections:
  • General settings required for MS Azure. For example, resource groups and virtual networks.
  • Configuration required for Azure Virtual Desktop. For example, host pool, session hosts, application groups, and user and role assignments.
Azure Virtual Desktop is supported with the following configurations:
  • Deskphone mode with supported hard endpoint
  • Deskphone mode with Avaya Workplace VDI
Note:
Avaya Workplace VDI support requires the audio stream to be located outside the VDI path. Avaya accepts support if the issue can be replicated outside of the VDI in a supported environment.