You require a Secure Access Link (SAL) Gateway for remote access and alarming.
Through SAL, support personnel or tools can gain remote access to managed devices to troubleshoot and debug problems.
A SAL Gateway:
Receives alarms from Avaya products in the customer network.
Reformats the alarms.
Forwards the alarms to the Avaya support center or a customer-managed Network Management System.
For more information about SAL Gateway and its deployment, see the Secure Access Link documentation on the Avaya Support website at https://support.avaya.com.
