Avaya Policy Manager is a network management tool for controlling Quality of Service (QoS) policies for both the data and the voice networks.

QoS policies are assigned according to network regions and are distributed through the Enterprise Directory Gateway to your systems and to routers and switching devices.

In Figure : 1, you can see how Avaya Policy Manager works.

First, business rules are established in Avaya Policy Manager. Avaya Policy Manager uses LDAP to update Communication Manager. Directory Enabled Management (DEM) identifies the change in the directory. EDG updates Communication Manager administration through the Ethernet switch. Using messages from the Communication Manager, PROCR, G4xx Media Gateway, Avaya Aura® Media Server, and IP phones mark audio packets with DSCP as 46. Avaya Policy Manager then distributes policy information to other network devices, including low latency service for DiffServ value of 46.

For more information about Avaya Policy Manager, go to the Avaya Support website at http://support.avaya.com.