Determining whether an endpoint supports shuffling

Last Updated : Jul 17, 2023 |

About this task

To determine whether an endpoint supports audio shuffling. make a test call from an endpoint that supports shuffling to another endpoint whose shuffling capability is unknown.

Procedure

  1. On the station screen, administer the Direct IP-IP Audio Connections field on page 2 as y (yes) for both endpoints.

    Use the change station extension command to reach the station screen for each endpoint.

  2. From the endpoint that can support shuffling, make a call to the endpoint that you are testing.

    Wait for 2 minutes.

  3. On SAT, type status station extension, where extension is the administered extension of the endpoint that you are testing, and press Enter.

    The system displays the Station screen for this extension.

  4. In the GENERAL STATUS section of page 1, note the Port field value .
  5. Scroll to page 4.

    In the AUDIO CHANNEL section, note the value in the Audio field in the Switch Port column.

    • If the values are the same, the endpoint supports shuffling.

      Administer the Direct IP-IP Audio Connections field as y (yes).

      To find the Direct IP-IP Audio Connections field, use the change station extension command and scroll to page 2.

      If the values are different, then the endpoint cannot shuffle calls.

      Administer the Direct IP-IP Audio Connections field as n (no).